Recently, during a routine testing exercise, one of our DJI Mavic 2 Pro drones suffered a battery cell failure and was forced to crash land, 90 seconds into flight. Our highly skilled and experienced pilot was able to direct the stricken drone to our allocated emergency operating area (defined as part of our standard pre-flight procedures), where ground crew members equipped with fire extinguishers and a spill kits (thankfully not required) were waiting.
The drone was immediately taken out of service and sent to DJI in the Netherlands for analysis. DJI accepted responsibility for the incident, concluding a “hardware battery fault” was to blame. The Mavic 2 Pro drone and battery were replaced by DJI.
It is absolutely critical that both UAV operators and clients understand the risks associated with drone operations. RMC pilots have 100+ hours experience flying Mavic drones but even the best equipment on the market can fail unexpectedly.
At RMC we ensure that every single flight we undertake is fully risk assessed by our NEBOSH accredited Health & Safety Team, and mitigation in place should the worse happen, meaning our clients can rest assured that we are fully prepared for every situation. We don’t cut corners and we don’t compromise safety.
Our enhanced Risk Assessment is fully CAA approved (PfCO and OSC) and all our work is fully covered under our £10,000,000 public liability insurance.